All Systems Operational
Billing & Support System   Operational
VPS Control Panel   Operational
cPanel shared hosting   Operational
Sydney, Australia Operational
Sydney Dedicated Servers   Operational
Sydney VPS Services   Operational
Adelaide, Australia Operational
Adelaide Dedicated Servers   Operational
Adelaide VPS Services   Operational
Auckland, New Zealand Operational
Auckland Dedicated Servers   Operational
Auckland VPS Services   Operational
Melbourne, Australia Operational
Melbourne Dedicated Servers   Operational
Melbourne VPS Services   Operational
Perth, Australia Operational
Perth Dedicated Servers   Operational
Perth VPS Services   Operational
Brisbane, Australia Operational
Brisbane Dedicated Servers   Operational
Brisbane VPS Services   Operational
Tokyo, Japan Operational
Tokyo VPS Services   Operational
Tokyo Dedicated Servers   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018
Completed - The scheduled maintenance has been completed.
Jul 20, 02:20 ACST
Verifying - Verification is currently underway for the maintenance items.
Jul 20, 02:17 ACST
Update - Scheduled maintenance continues in progress; more than half of services have been migrated with minimal disruption. Will update upon completion further.
Jul 20, 01:43 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 ACST
Scheduled - On Friday 20th July from 1:30AM Auckland, New Zealand time we will start a 4 hour maintenance period migrating VPS services on the akl2kvm node to newer hardware. In this window customers on the affected node will have a short window of downtime between 10 and 30 minutes (depending on the size of their service). This is part of wider hardware and network upgrades in this POP and should result in substantially better performance for customers after the migration as their VPS will run from faster hardware and later versions of libvirt/qemu libraries.

No customer intervention is required. IP address will not change and we will verify that all services come online after migration.
Jul 16, 17:25 ACST
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018
Resolved - This incident has been resolved.
Jul 15, 16:11 ACST
Monitoring - Service is restored; we are monitoring the situation to determine the exact cause. We have upgrades planned for our network in this location so some brief follow up to fully address this may be required in the coming week.
Jul 15, 15:33 ACST
Investigating - We are investigating a router load issues in Adelaide affecting colocation and dedicated servers. Please stand by for updates.
Jul 15, 15:29 ACST
Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.