All Systems Operational
Billing & Support System Operational
VPS Control Panel Operational
cPanel shared hosting Operational
Sydney, Australia Operational
Sydney Dedicated Servers Operational
Sydney VPS Services Operational
Adelaide, Australia Operational
Adelaide Dedicated Servers Operational
Adelaide VPS Services Operational
Auckland, New Zealand Operational
Auckland Dedicated Servers Operational
Auckland VPS Services Operational
Melbourne, Australia Operational
Melbourne Dedicated Servers Operational
Melbourne VPS Services Operational
Perth, Australia Operational
Perth Dedicated Servers Operational
Perth VPS Services Operational
Brisbane, Australia Operational
Brisbane Dedicated Servers Operational
Brisbane VPS Services Operational
Tokyo, Japan Operational
Tokyo VPS Services Operational
Tokyo Dedicated & Colocation Operational
Singapore Operational
Singapore VPS Services Operational
Singapore Dedicated & Colocation Operational
Hong Kong SAR, China Operational
Hong Kong VPS Services Operational
Hong Kong Dedicated & Colocation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2019

No incidents reported today.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019
Resolved - This incident is resolved; we will follow up in the coming week with some scheduled maintenance to prevent this issue from re-occuring. A router reboot was required.
Jul 13, 17:38 ACST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 17:26 ACST
Identified - The issue has been identified and a fix is being implemented.
Jul 13, 17:19 ACST
Update - Technician is in the datacentre investigating the issue; we have rebooted a router and are awaiting status after it has finished restarting.
Jul 13, 17:15 ACST
Investigating - We are investigating a network issue in Adelaide affecting dedicated and colocation services. Please stand by for updates.
Jul 13, 16:53 ACST
Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 10:54 ACST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 08:56 ACST
Identified - To follow up from disruption which occurred on the 2nd July in Brisbane we are currently performing some emergency network maintenance in Brisbane. Services in this location may experience a short network disruption this morning of between 10-15 minutes as some internal components of our network are reorganised and a router which triggered the outage is removed from the network. Apologies for any inconvenience caused. This will be completed before business hours in Brisbane begin today (11th July).
Jul 11, 07:26 ACST
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - This incident has been resolved.
Jul 8, 18:51 ACST
Update - We are seeing some continued packet loss but overall connectivity is restored and improving; our upstream provider is working on addressing the issue (a DDOS attack). Apologies for inconvenience caused.
Jul 8, 15:57 ACST
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 15:53 ACST
Investigating - We are investigating disruption to VPS services in Adelaide.
Jul 8, 15:45 ACST
Resolved - This incident has been resolved.
Jul 8, 08:00 ACST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 07:57 ACST
Investigating - We are investigating routing/connectivity issues affecting IPv6 services in Tokyo.
Jul 8, 07:33 ACST
Jul 7, 2019

No incidents reported.