Melbourne connectivity issues

Incident Report for Ransom IT

Resolved

This incident has been resolved.

Posted May 12, 2021 - 13:00 ACST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2021 - 13:39 ACST

Update

We are continuing attempts to isolate some network devices which are not remaining stable.

Apologies for the inconvenience caused by these network issues.

Posted May 11, 2021 - 13:31 ACST

Update

We have implemented a fix to a network device in Melbourne and are monitoring further.

Posted May 11, 2021 - 13:08 ACST

Identified

We have identified a network issue with a core network device in Melbourne and are working on resolving it.

Posted May 11, 2021 - 12:50 ACST

Investigating

We are currently investigating this issue.

Posted May 11, 2021 - 12:48 ACST

This incident affected: Melbourne, Australia (Melbourne Dedicated Servers, Melbourne VPS Services).