All Systems Operational
Billing & Support System Operational
VPS Control Panel Operational
cPanel shared hosting Operational
Sydney, Australia Operational
Sydney Dedicated Servers Operational
Sydney VPS Services Operational
Adelaide, Australia Operational
Adelaide Dedicated Servers Operational
Adelaide VPS Services Operational
Auckland, New Zealand Operational
Auckland Dedicated Servers Operational
Auckland VPS Services Operational
Melbourne, Australia Operational
Melbourne Dedicated Servers Operational
Melbourne VPS Services Operational
Perth, Australia Operational
Perth Dedicated Servers Operational
Perth VPS Services Operational
Brisbane, Australia Operational
Brisbane Dedicated Servers Operational
Brisbane VPS Services Operational
Tokyo, Japan Operational
Tokyo VPS Services Operational
Tokyo Dedicated & Colocation Operational
Singapore Operational
Singapore VPS Services Operational
Singapore Dedicated & Colocation Operational
Hong Kong SAR, China Operational
Hong Kong VPS Services Operational
Hong Kong Dedicated & Colocation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2020
Resolved - This incident has been resolved.
Feb 21, 14:05 ACDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 11:04 ACDT
Investigating - We are investigating connectivity issues affecting services in Sydney.
Feb 21, 10:58 ACDT
Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - One of our upstreams has a network issue resulting in a reachability issue for Telstra clients to our network. We have temporarily disconnected that path and will restore it later once the upstream issues are resolved. Connectivity remains active and confirmed working now via another path.

The reconnection later will not result in any disruption.
Feb 17, 11:13 ACDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 11:03 ACDT
Investigating - We are investigating reports of connectivity issues from Telstra to our network.
Feb 17, 10:46 ACDT
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Completed - Upgrade has been completed with minimal interruption to VPN management network in Brisbane.
Feb 12, 13:15 ACDT
Scheduled - We are performing an upgrade of our VPN management network endpoint system in Brisbane in this window. The IPMI access to dedicated/colocated services will be temporarily unavailable for a few minutes within this window.

This does not affect VPS services or management networks in any other physical locations.
Feb 11, 13:52 ACDT
Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.