Identified - We have moved some POPs to backup providers.

Domestic connectivity should not be disrupted at this point. There may be increased latency to foreign networks but no loss of connectivity or reachability.
Sep 30, 14:10 ACST
Investigating - We are currently experiencing network degradation due to loss of capacity to the USA. International traffic is being routed via Singapore from all Australian POPs which is temporarily causing increased latency and potentially some reachability issues.

We are working on the issue now and will advise further of any progress or updates.
Sep 30, 14:05 ACST
Billing & Support System Degraded Performance
VPS Control Panel Degraded Performance
cPanel shared hosting Degraded Performance
Sydney, Australia Degraded Performance
Sydney Dedicated Servers Degraded Performance
Sydney VPS Services Degraded Performance
Adelaide, Australia Degraded Performance
Adelaide Dedicated Servers Degraded Performance
Adelaide VPS Services Degraded Performance
Auckland, New Zealand Degraded Performance
Auckland Dedicated Servers Degraded Performance
Auckland VPS Services Degraded Performance
Melbourne, Australia Degraded Performance
Melbourne Dedicated Servers Degraded Performance
Melbourne VPS Services Degraded Performance
Perth, Australia Degraded Performance
Perth Dedicated Servers Degraded Performance
Perth VPS Services Degraded Performance
Brisbane, Australia Degraded Performance
Brisbane Dedicated Servers Degraded Performance
Brisbane VPS Services Degraded Performance
Tokyo, Japan Operational
Tokyo VPS Services Operational
Tokyo Dedicated & Colocation Operational
Singapore Operational
Singapore VPS Services Operational
Singapore Dedicated & Colocation Operational
Hong Kong SAR, China Operational
Hong Kong VPS Services Operational
Hong Kong Dedicated & Colocation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2020

Unresolved incident: International connectivity problems.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020
Completed - The scheduled maintenance has been completed.
Sep 22, 18:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 17:46 ACST
Scheduled - We are re-routing traffic in this window for our Adelaide services. This may result in a brief (<5 minute) period of instability or connection loss for Adelaide VPS services and dedicated/colocation services. This maintenance is a part of wider upgrades to increase capacity to our services in Adelaide.
Sep 17, 12:45 ACST
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.