A fix has been implemented and we are monitoring the results.
Posted Nov 01, 2022 - 19:05 ACDT
Update
We have had a network device failure in HK1 and have moved traffic to another device; routing may be partially degraded temporarily while we address this but all services are now online.
Posted Nov 01, 2022 - 18:26 ACDT
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 01, 2022 - 18:02 ACDT
Investigating
We are currently investigating this issue.
Posted Nov 01, 2022 - 17:54 ACDT
This incident affected: Hong Kong SAR, China (Hong Kong VPS Services, Hong Kong Dedicated & Colocation).