Perth network connectivity disruption

Incident Report for Ransom IT

Resolved

This incident has been resolved.

Posted Nov 04, 2019 - 16:18 ACDT

Update

We are continuing to monitor for any further issues.

Posted Nov 04, 2019 - 13:21 ACDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2019 - 13:02 ACDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 04, 2019 - 12:46 ACDT

Investigating

We are investigating an issue in our Perth network which is causing packet loss and some intermittent connectivity to customers.

Posted Nov 04, 2019 - 12:33 ACDT

This incident affected: Perth, Australia (Perth Dedicated Servers, Perth VPS Services).