Adelaide VPS services

Incident Report for Ransom IT

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 10:28 ACDT

Monitoring

Connectivity has been fully restored; we are monitoring to verify everything remains stable.

Posted Dec 15, 2021 - 09:40 ACDT

Update

We are continuing to work on a fix for this issue.

Posted Dec 15, 2021 - 09:35 ACDT

Identified

We have identified a hardware issue with an optic and a technician has been dispatched to replace the component.

Posted Dec 15, 2021 - 09:29 ACDT

Investigating

We are investigating connectivity issues affecting VPS services and a small number of dedicated server clients in Adelaide.

Posted Dec 15, 2021 - 09:22 ACDT

This incident affected: Adelaide, Australia (Adelaide Dedicated Servers, Adelaide VPS Services).